• St Helens Together: If you need support call 01744676767. If you would like to volunteer to support vulnerable residents, call 01744676767 or visit https://www.haltonsthelensvca.org.uk/
• St Helens Council COVID-19 information portal: www.sthelens.gov.uk/coronavirus
• St Helens Borough Council main helpline: 01744 676789 or www.sthelens.gov.uk
• St Helens Libraries: Visit https://www.sthelens.gov.uk/libraries/ for information about the services available, or email libraries@sthelens.gov.uk
• Council Tax: Help with Council Tax including discounts, exemptions, our local Council Tax Reduction scheme and discretionary discounts – https://www.sthelens.gov.uk/council-tax/reduce-your-bill/
• Benefits: https://www.sthelens.gov.uk/benefits/. Information regarding help towards rent (Housing Benefit and Discretionary Housing Payments), Free school meals, the local welfare assistance scheme/Housing Support Fund, Council Tax energy rebate scheme from April, and links to Universal Credit information
• If you are struggling with your energy bills or are looking for assistance with making your home more energy efficient, help and advice is available. For more information please visit the St Helens Council website at https://www.sthelens.gov.uk/saveenergy  or contact the Council’s Affordable Warmth team on 01744 676555

HEALTH AND MEDICINE

• NHS Information and Services: 111 or https://111.nhs.uk/covid-19/
• Echo Lloyd’s Free Prescription Delivery Service: 020 08068 8067 or help@echo.co.uk

SUPPORT SERVICES

• Universal Credit Helpline: 0800 328 5644
• Citizens Advice Bureau: 03448 269 694, www.sthelenscab.org.uk
• Age UK: Free helpline 0800 678 1602 or 01744 752 644
• Samaritans (24/7 service): 116 123 or text SHOUT to 85258
• Mental health support: For advice visit OKTOASK – www.oktoaskcampaign.co.uk
• Safe2Speak: If you are at risk of domestic abuse, always call 999 in an emergency. Help is also available through the Council’s Safe2Speak service, run by Torus: 01744 743200 Monday to Friday 9-5pm. For out of hours, including refuge accommodation, call 01925 220541. You can also visit www.safe2speak.co.uk
• Women’s Aid: www.womensaid.org.uk
• National Domestic Violence Helpline: 0808 2000 247 (24 hours)
• Refuge (includes information for men): refuge.org.uk, 0808 200 0247 (24 hours)
• The Men’s Advice Line, for male domestic abuse survivors: 0808 801 0327
• National LGBT+ Domestic Abuse Helpline: 0800 999 5428
• DrinkAware Alcohol Support Services: Free helpline 0300 123 1110

FOODBANK

• St Helens Foodbank, Hope Centre, Atherton Street: info@sthelensfoodbank.org.uk or 01744 26414

COUNCILLORS

• If you would like to speak with your local councillors, you can find their contact details here: https://www.sthelenslabour.org/your-labour-councillors/